Frequently asked questions

• Do guests need to install an app?

  No. They scan the code with their phone camera and the menu opens in the browser. They don't need an account and we don't ask them for personal details.

• Which languages can the menu be translated into?

  Up to 20: Romanian, English, Spanish, Italian, German, French, Portuguese, Dutch, Polish, Hungarian, Czech, Slovak, Greek, Bulgarian, Croatian, Swedish, Danish, Finnish, Turkish and Chinese. The AI translates with every change, and you can correct any text.

• If I change a price, do I have to reprint the codes?

  No. The QR code links to your menu, which updates straight away. You only reprint if you generate a new code for a table.

• Do I need a special tablet for orders?

  No. Any tablet or phone with an up-to-date browser works. You pair it once with a code from the panel, and staff sign in with their own PIN.

• What happens if the internet goes down in the restaurant?

  The tablet shows “No connection” and keeps retrying on its own. When the network is back, it gets everything that happened in the meantime, with no orders lost or duplicated.

• Can guests pay from their phone?

  Not yet. Guests ask for the bill from their phone and say whether they'll pay by card or cash, and payment happens as it does now, at the table.

• How are allergens shown?

  Each item can show the 14 allergens from Regulation (EU) 1169/2011, as icons with labels. Guests can hide the dishes that contain them. You fill in the information, and the menu reminds guests to ask the staff.

• What happens after the 14-day trial?

  You choose the Menu or the Orders plan. If you don't, the menu stays visible, but ordering and editing stop until you choose a plan. The trial doesn't ask for a card, so nothing is charged automatically.

• Can I cancel at any time?

  Yes, from the panel. Your subscription stays active until the end of the paid period. After you cancel, we keep your data for 90 days and send you a warning email before we delete it.

• Does the menu use cookies?

  The public menu uses no cookies and no trackers, so you don't need a cookie banner for it.

• Can I have several restaurants in one account?

  Yes. One account can hold several restaurants, each with its own menu, tables and subscription.

• What currency do I pay the subscription in?

  In euros, by card, through Stripe. The invoice comes by email, with VAT calculated for your company's country. You show menu prices in your own currency.

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